Strategic Program Design

New Program Design

Your internal services team can be a bottleneck for growth. To scale effectively, you need to build a trusted ecosystem of experts. A strategic certification program demonstrates that your partners’ skills meet your own internal standards, giving your customers the peace of mind to trust a partner as much as they trust you.

I help you architect this foundation, uniting your product expertise with rigorous testing standards to create a credential that validates true mastery and empowers your business to expand without limits.

Services Included
  • Program Requirements Analysis
  • Strategic Audience Profiling
  • Test Design and Blueprinting
  • Vendor Selection and Coordination
  • Exam Format and Writing Standards
  • SME Management Guidance
  • Professional Workshop Facilitation
  • Interpretation of Psychometric Findings

Program Revitalization

A stagnant certification program is more than a missed opportunity; it’s a risk to your brand’s credibility. As your technology and business goals evolve, a program that fails to keep pace can become a source of friction for candidates and a liability for your ecosystem. To maintain its value, your credential must be as modern and dynamic as the products it validates.

I help you breathe new life into existing programs, transforming underperforming certifications into high-impact assets. By optimizing your program’s data, design, and candidate experience, I ensure your credentials provide a reliable, data-driven measurement of mastery that keeps your ecosystem ahead of the curve.

Services Included
  • Comprehensive Program Audits
  • Candidate Experience and Policy Review
  • Test Design and Blueprint Updates
  • Item Performance and Quality Refinement
  • SME Content Validation Guidance
  • Professional Improvement Workshops
  • Vendor and Delivery Optimization
  • Interpretation of Psychometric Findings

Learn More

Ready to get started? Contact me for a free consultation.